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At Zarah Juan, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your shopping experience with us is safe, secure, and respectful of your privacy rights.
All information shared with us — from contact details to order history — is treated as confidential. We never sell, trade, or share your data with third parties for marketing purposes. Any personal details provided are used solely to process your order, verify payment, and ensure timely delivery.
We use trusted third-party providers to securely process payments and protect all transactions with encryption technology. We do not store your credit card information on our servers.
While browsing www.zarahjuan.com, you may encounter links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites.
Zarah Juan may use anonymized data to better understand our customer base and improve our products and services. Access to your personal information is strictly limited to authorized personnel, and all data is securely stored.
For questions about your data or to request updates, feel free to reach out to us at shop.zarahjuan@gmail.com.
We value the trust you place in us and are committed to upholding the highest standards of privacy and security.
Our doors are always open to welcome you into the world of Filipino artistry.
Whether you're exploring online or visiting our physical stores, we are here to serve you with heart and heritage.
POWERPLANT MALL FLAGSHIP STORE
2nd Level, Power Plant Mall,
Makati City, Metro Manila, Philippines, 1224
0961 037 0002
Store Hours:
Mon–Thu: 11:00 AM – 9:00 PM
Fri: 11:00 AM – 10:00 PM
Sat & Regular Holidays: 10:00 AM – 10:00 PM
Sun: 10:00 AM – 9:00 PM
GREENBELT 5
Greenbelt Phase 2, 5 Legazpi Street,
Legazpi Village, Makati City,
Metro Manila, Philippines, 1228
0961 972 0909
Store Hours:
Mon–Thu & Sun: 11:00 AM – 9:00 PM
Fri–Sat: 11:00 AM – 10:00 PM
For online inquiries, the Zarah Juan Team is at your service.
Customer Care:
09293199390
shop.zarahjuan@gmail.com
Every Monday-Friday: 8:00 am - 5:00 pm (PHT)
Closed every Saturday , Sunday and Regular Holidays
We can’t wait to see you—online or in-store!
With love,
The Juan Tribe
We offer a range of secure and convenient payment options for both local and international clients.
We accept the following:
Bank Deposits / Transfers (24–48 hours verification):
BPI – Savings Account
Account Name: Zarah Juan
Account Number: 0329 131 785
UnionBank – Savings Account
Account Name: Zarah Jane Juan
Account Number: 109430013977
PayPal
Email: shop.zarahjuan@gmail.com
GCash
Account Name: Christian Juan
Number: 0918 808 2010
Credit Card Payments
Visa and MasterCard accepted.
Kindly message us to request your secure credit card payment link for faster processing.
From the heart of our communities to your hands, thank you for supporting slow fashion and Filipino craftsmanship.
Let us know if you need help—we’re just a message away!
Each Zarah Juan piece is thoughtfully handcrafted by our community artisans—made to be treasured and cherished. But we understand that sometimes, adjustments may be needed. Whether it’s an exchange, a return, or a little repair, we’re here to take care of you and your piece, the same way it was made—with love, patience, and intention.
Let’s journey together toward meaningful ownership.
For Same-Day Delivery (Metro Manila)
Need your Zarah Juan piece right away? We offer same-day delivery within Metro Manila via Lalamove.
We’ll coordinate with you directly via chat to confirm timing, location, and preferred delivery options.
For Local Shipping (Philippines – Outside Metro Manila)
For provincial deliveries, we proudly partner with LBC as our trusted third-party courier to ensure your handcrafted pieces arrive safely at your doorstep.
While we do our best to coordinate and ship promptly, once your package is in transit, delays or mishandling may occur beyond our control. Still, we’re always here to support you.
Here’s how we assist you:
For International Shipping
For worldwide orders, we entrust DHL to deliver your Zarah Juan pieces across oceans and borders—safely and swiftly.
While we coordinate closely with DHL, once your order has been shipped, we are not liable for delays or transit issues beyond our control. Still, your peace of mind matters to us.
Here’s how we support your international shipments:
We deeply appreciate your trust and support. Each Zarah Juan piece carries the story of our artisans—and your order helps us share their joy, artistry, and community spirit with the world.
With gratitude,
The Zarah Juan TeamData Privacy Policy
Effective April 22, 2025
At Zarah Juan, your privacy is our priority. We are committed to safeguarding your personal information and ensuring that your shopping experience with us is safe, secure, and respectful of your privacy rights.
All information shared with us — from contact details to order history — is treated as confidential. We never sell, trade, or share your data with third parties for marketing purposes. Any personal details provided are used solely to process your order, verify payment, and ensure timely delivery.
We use trusted third-party providers to securely process payments and protect all transactions with encryption technology. We do not store your credit card information on our servers.
While browsing www.zarahjuan.com, you may encounter links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites.
Zarah Juan may use anonymized data to better understand our customer base and improve our products and services. Access to your personal information is strictly limited to authorized personnel, and all data is securely stored.
For questions about your data or to request updates, feel free to reach out to us at shop.zarahjuan@gmail.com.
We value the trust you place in us and are committed to upholding the highest standards of privacy and security.
Whether you have questions, special requests, or just want to say hello—our team is happy to hear from you!
FLAGSHIP STORE
Viber: 0961 037 0002
Email: ppm.zarahjuan@gmail.com
GREENBELT 5
Viber: 0961 972 0909
Email: zarahjuanstoregreenbelt5@gmail.com
Customer Care:
Viber: 0929 319 9390
Email: shop.zarahjuan@gmail.com
We’re just a message away on our socials:
From our community to yours, thank you for being part of the #JuanTribe.